There’s nothing worse than a project stopping because of a missing accessory or malfunctioning part on a paint sprayer. Time is money, and long delays on the job can cost contractors work. The first step in finding parts and accessories is knowing where to go.
With the technology of the internet, it is simple to go to any manufacturer’s website to locate customer service numbers, service centers and distributors throughout the world. Most also provide online manuals for troubleshooting issues that may be easily fixed by the consumer. The top rated companies can quickly ascertain what the issues generally are, or at least direct consumers to the representatives that can. They became the leaders in the industry by meeting the needs of their clients, and continually strive to maintain good relationships with them.
- Graco – customer service, tech support
- Wagner – Wagner support
- SATA – contact information
- Ryobi – service center locations, contact information
- SprayTech – service center locations, contact information
- Lemmer – contact information
- Titan – service center locations , customer service
- Airlessco – service center locations, contact information
- Earlex – contact information
- Campbell Hausfeld – service center locations, contact information
- Husky – customer support
Genuine Parts and Warranties
Every company will stress the importance of using genuine parts on all of their equipment. Some generic parts are substandard quality and can damage the paint sprayer equipment or void the warranties. Each company has their own particular policies that they follow when their equipment has to be serviced. Most companies will only allow certified service personnel recognized by their company to work on their equipment brands. Warranties vary from company to company and can range from Ryobi’s power tool 30-day satisfaction guarantee to the extensive warranties that Graco carries on some of their airless paint sprayers that have a lifetime limited warranty on the motor and drive shafts. Some companies, like SATA, offer free 2-year warranty extensions with a simple online registration of their products within 30 days of purchase. Warranties should always be read thoroughly to understand the implications and limitations the individual companies impose upon them.
Parts and Accessories Locations
Most of the major brands have physical distributor locations that carry the accessories that are recommended to be used with their products. Some can be ordered directly from the respective companies, while others have to be purchased through distributors. Most parts and accessories can be purchased online through sites like Paint Sprayers Plus and O-gee Paint which carry brand name parts as well as generic paint sprayer essentials. There are too many online companies to list here. However, there are companies like SATA that drastically restrict online sales to fight product piracy. They often require the consumer to call their distributors to order the equipment that they are requiring. Regardless, the best companies will always have information that will identify the paint sprayer parts consumers and contractors need and where to purchase them.